Store Help

What Currency is the Clarineat Store?

All prices on Clarineat are in US dollars. Paypal and Stripe will convert currencies automatically at checkout.

Privacy and Security

Clarineat is proud to offer professional-grade SSL (secure socket layer) protection from Starfield Technologies, and all payments are securely handled through PayPal or Stripe. Click the image below to verify the SSL certificate in real time.

All personal information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential have access to information). Any newsletters and mailings allow you to easily opt out of further communication.

Do you ship to ________?

Yes! Clarineat is pleased to offer worldwide delivery. Unless local law prohibits the import of items, there should be no issue.

Past customers have been located in Canada, The United States of America, Mexico, The United Kingdom, Germany, Norway, Italy, Japan, and Singapore.

General Shipping and Rates

  • Canada (3-5 days): $6.99 + $2 per additional item
  • USA (4-10 days): $7.99 + $2 per Additional item
  • Europe (>10 days): $8.99 + $2 per Additional item
  • International (>10 days): $11.99 + $2 per additional item.

Please note that vendor shipping charges are independently set.

Important Shipping Exceptions:

The following items are subject to additional or different shipping charges.

  • Oversize products (eg. Instruments)
  • Products that are sold by vendors (i.e. Reedjuvinate, Rice Clarinet Works)

Customs:

International customers may be required to pay customs or import fees depending on their country’s policies. These charges are outside of our control.

Tracking

Tracking is not available for orders placed on the Clarineat store at this time. Please expect your order to arrive within 5-14 business days in most parts of the world.

Still Need Help?

Please contact us for assistance.

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